Compliance & Legal Information

US Foreclosure Recovery Inc. is committed to operating with the highest level of ethical standards and legal compliance in all jurisdictions where we conduct business. Our platform and services are designed from the ground up to meet or exceed all applicable federal, state, and local regulations governing foreclosure surplus fund recovery, consumer protection, and data privacy.

We recognize that compliance is not a one-time achievement but an ongoing commitment that requires constant vigilance, regular updates, and comprehensive training. Our dedicated compliance team monitors regulatory developments across all 50 states and works proactively to ensure our systems, processes, and user practices remain fully compliant with evolving legal requirements.

This commitment extends to every aspect of our operations, including data collection and storage, communications with property owners, fee structures, record keeping, and user training. We maintain detailed documentation of all compliance measures and undergo regular third-party audits to verify our adherence to applicable regulations.

The Telephone Consumer Protection Act (TCPA) of 1991 regulates telephone solicitations and the use of automated telephone equipment. US Foreclosure Recovery Inc. strictly adheres to all TCPA requirements in our operations and requires all users of our platform to maintain the same standards.

Permitted Calling Hours

All outbound calls must be made between 8:00 AM and 9:00 PM in the recipient's local time zone. Our system automatically enforces these restrictions and prevents calls outside permitted hours. Users attempting to schedule calls outside these hours will receive warnings and be unable to proceed.

Identification Requirements

Every communication must clearly identify the caller and provide a telephone number or address where the caller may be reached. Our platform requires users to configure caller ID information and automatically includes contact information in all automated messages and ringless voicemail drops.

Call Frequency Limitations

We enforce reasonable call frequency limits to prevent harassment. Our system tracks all contact attempts and restricts users from making excessive calls to the same number within short time periods. Default settings limit contact to no more than three attempts per week per property owner, though users may adjust this within compliant parameters.

US Foreclosure Recovery Inc. maintains comprehensive Do Not Call list management to ensure compliance with both federal and state DNC registries. We implement multiple layers of protection to prevent calls to numbers on these restricted lists.

Federal DNC Registry

We maintain current subscriptions to the National Do Not Call Registry and download updates on a regular basis. All phone numbers in our system are automatically scrubbed against the federal DNC list before any contact is permitted. Numbers on the federal registry are flagged and blocked from all outbound communications except where established business relationship (EBR) or prior express written consent exists.

State-Specific DNC Lists

In addition to federal requirements, numerous states maintain their own Do Not Call registries with additional restrictions. We subscribe to and regularly update data from all state-level DNC registries, including but not limited to:

• California DNC list
• Florida DNC list
• Texas No Call list
• Indiana DNC list
• Missouri No Call list
• All other state registries with available data

Internal Suppression Lists

Beyond regulatory registries, we maintain internal suppression lists for numbers that have requested removal from our communications. These opt-out requests are honored immediately and permanently across our entire platform. We also maintain company-level suppression lists where users can add numbers specific to their operations.

Safe Harbor Compliance

To maintain safe harbor protections under TCPA, we access the National Do Not Call Registry at least once every 31 days and document each access. Our scrubbing occurs more frequently than required to provide additional protection for both our company and our users.

While foreclosure surplus fund recovery does not constitute debt collection in the traditional sense, US Foreclosure Recovery Inc. recognizes that certain FDCPA principles and best practices apply to our operations. We voluntarily adopt FDCPA standards as a framework for ethical communications with property owners.

Applicability to Surplus Recovery

Foreclosure surplus funds represent money owed TO the property owner by the county or court, not money owed BY the property owner. Therefore, recovery specialists are not collecting debts. However, we apply FDCPA-style protections to ensure respectful, honest, and non-harassing communications in all interactions.

Prohibited Practices

Our platform prohibits users from engaging in any practices that would violate FDCPA standards if they were applicable, including:

• False or misleading representations about the nature of surplus funds
• Threats of action that cannot legally be taken or is not intended to be taken
• Use of obscene, profane, or abusive language in any communication
• Repeated or continuous calls intended to annoy, abuse, or harass
• Calls without meaningful disclosure of caller's identity
• False representation of legal status or affiliation with government agencies
• Communication with third parties about the property owner's financial situation

Communication Standards

All communications through our platform must be truthful, professional, and respectful. Users must clearly identify themselves, accurately describe the purpose of contact (surplus fund recovery), and provide complete contact information. We require all communications to include opt-out instructions and honor such requests immediately.

Third-Party Disclosure Restrictions

Users are prohibited from discussing surplus fund details with anyone other than the property owner, their attorney, or other authorized representatives. Our training materials emphasize the importance of privacy and confidentiality in all surplus recovery matters.

Foreclosure surplus fund recovery is regulated at the state level, with significant variation in requirements, limitations, and procedures across different jurisdictions. US Foreclosure Recovery Inc. maintains detailed compliance documentation for all 50 states and updates our platform to reflect changes in state law.

Finder Fee Limitations by State

Many states impose maximum percentage limits on finder fees or require specific fee structures. Our platform includes state-specific fee calculators and warnings to prevent users from charging fees that exceed legal limits. Key state restrictions include:

Licensing Requirements

Some states require specific licenses to engage in surplus fund recovery or claim assignment services. We track licensing requirements by state and provide guidance to users on obtaining necessary credentials. States with specific licensing requirements include those requiring:

• Private investigator licenses for skip tracing
• Collection agency licenses (in states treating surplus recovery as collection activity)
• Attorney involvement or supervision for certain aspects of recovery
• Business licenses or registrations specific to surplus recovery

Assignment Restrictions

Certain states prohibit or restrict the assignment of surplus fund claims from property owners to third parties. Our platform includes state-by-state guidance on assignment legality and provides alternative service models for restricted jurisdictions, such as:

• Representation agreements instead of claim assignments
• Consulting or assistance fee structures
• Contingency arrangements that comply with state law
• Attorney-supervised models where required by state bar associations

Notification Requirements

Many states mandate specific notification procedures before surplus funds can be claimed, including requirements for:

• Certified mail or registered mail notifications
• Publication in newspapers of general circulation
• Specific content and language in notifications to property owners
• Minimum waiting periods before claims can be filed
• Proof of delivery or receipt maintained for specified time periods

US Foreclosure Recovery Inc. implements comprehensive data protection measures to safeguard personally identifiable information (PII) and maintain the privacy of property owners whose data is processed through our platform. We comply with all applicable federal and state privacy laws, including CCPA, GDPR (for any EU data subjects), and state-specific privacy regulations.

Encryption Standards

All data transmitted to and from our platform is encrypted using industry-standard TLS 1.3 protocol. Data at rest is encrypted using AES-256 encryption. Database connections use encrypted tunnels, and backup data is encrypted both in transit and in storage. We maintain separate encryption keys for different data categories and rotate keys on a regular schedule.

Access Controls

Access to personally identifiable information is strictly controlled through role-based access control (RBAC) systems. Users can only access data necessary for their specific business purposes. Our platform implements:

• Multi-factor authentication (MFA) for all user accounts
• Automatic session timeouts after periods of inactivity
• IP address restrictions and geofencing capabilities
• Detailed audit logs of all data access and modifications
• Automatic alerts for suspicious access patterns
• Regular access reviews and deprovisioning of inactive accounts

Data Minimization

We collect and retain only data that is necessary for legitimate foreclosure surplus recovery purposes. Personal information is not used for any purpose other than facilitating contact between recovery specialists and property owners regarding available surplus funds. We do not sell, rent, or share personal data with third parties for marketing purposes.

Data Retention Policies

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our standard retention periods are:

• Active lead data: Retained while surplus funds remain available
• Communication records: 7 years (to meet regulatory requirements)
• Contract and agreement records: 7 years after expiration
• Financial transaction records: 7 years (IRS requirements)
• Opt-out and DNC records: Maintained permanently to honor preferences

User Privacy Rights

Property owners whose information is processed through our platform have the right to:

• Access their personal information and receive a copy
• Request correction of inaccurate or incomplete data
• Request deletion of their data (subject to legal retention requirements)
• Opt out of communications at any time
• Restrict processing of their data for certain purposes

Requests regarding privacy rights can be submitted to our privacy team at privacy@usforeclosurerecovery.com.

Security Incident Response

In the event of a data breach or security incident, we maintain a comprehensive incident response plan that includes immediate containment measures, forensic investigation, notification to affected parties as required by law, and implementation of corrective measures to prevent recurrence. We conduct regular security assessments and penetration testing to identify and address vulnerabilities proactively.

All foreclosure data provided through our platform is sourced exclusively from public records maintained by government entities. We do not engage in any unauthorized data collection or access private databases without proper authorization. Our data collection practices are designed to ensure legal compliance and respect for privacy while providing accurate information to recovery specialists.

Primary Data Sources

Our foreclosure surplus lead data is collected from the following official public sources:

• County Recorder Offices: Official land records including deeds, mortgages, and foreclosure filings
• Court Records: Judicial foreclosure proceedings, judgments, and surplus fund determinations
• Public Trustees: Non-judicial foreclosure sales records and surplus distributions
• County Treasurer Offices: Tax sale records and overage calculations
• Sheriff Sale Records: Property auction results and surplus fund availability
• State Unclaimed Property Databases: Surplus funds transferred to state custody

Data Collection Methods

We employ multiple methods to collect public record data while respecting the access policies of each jurisdiction:

• Authorized bulk data purchases from counties offering such programs
• API access to electronic court filing systems and county databases
• Manual research and data entry from county websites and portals
• FOIA (Freedom of Information Act) requests where bulk access is not available
• Partnerships with data aggregators who maintain relationships with government entities

Data Accuracy & Verification

While public records are generally reliable, errors and outdated information can occur. We implement multiple quality control measures:

• Cross-referencing data from multiple sources to identify discrepancies
• Regular updates to capture changes in surplus fund status
• Automated validation checks for data consistency and completeness
• User feedback mechanisms to report and correct inaccurate information
• Manual review of high-value surplus cases before release to users

Public Record Limitations

Users must understand that public records have inherent limitations:

• Information may be outdated by the time it appears in our system
• Contact information in public records may be incomplete or incorrect
• Property owners may have already been contacted by other recovery specialists
• Surplus funds may have been claimed or may be subject to liens not reflected in initial records

We recommend that users independently verify all information with the relevant county or court before proceeding with recovery efforts.

Ethical Data Use

Although foreclosure data is publicly available, we require all users to treat this information with respect and discretion. Property owners in foreclosure situations are often experiencing financial hardship, and communications should be conducted with empathy and professionalism. Users are prohibited from using data obtained through our platform for any purpose other than legitimate surplus fund recovery.

Skip tracing services integrated into our platform are provided in strict compliance with the Fair Credit Reporting Act (FCRA) and other applicable consumer protection laws. We partner only with licensed skip tracing providers who maintain proper permissible purposes for accessing consumer report information.

FCRA Compliance

The Fair Credit Reporting Act regulates the collection, dissemination, and use of consumer information, including consumer reports used for skip tracing purposes. Our skip tracing operations maintain compliance through:

• Partnerships exclusively with FCRA-compliant data providers
• Verification of permissible purpose before accessing consumer data
• Detailed logging of all skip trace requests and results
• User certification of legitimate business purpose for each search
• Proper handling and storage of consumer report information

Permissible Purpose Requirements

Under FCRA, consumer report information may only be accessed for specific permissible purposes. In the context of foreclosure surplus recovery, the permissible purpose is typically based on:

• Legitimate business need to contact property owners regarding funds owed to them
• Business transaction initiated by the consumer (when agreement exists)
• Collection of a debt (in states where surplus recovery may be characterized as collection)

Users must certify their permissible purpose before conducting skip traces through our platform. Misuse of skip tracing services for unauthorized purposes will result in immediate account termination and may be reported to regulatory authorities.

Privacy Protections

Skip trace data must be handled with appropriate security measures and used only for the stated purpose. Users are prohibited from:

• Sharing skip trace results with unauthorized third parties
• Using skip trace data for purposes other than surplus fund recovery
• Retaining skip trace data longer than necessary for the business purpose
• Combining skip trace data with other databases to create consumer profiles
• Using skip trace information to harass or annoy property owners

State Licensing Requirements

Some states require private investigator licenses or other credentials to conduct skip tracing activities. We provide guidance on state-specific requirements and restrict access to skip tracing services in states where users have not demonstrated proper licensing. States with specific skip tracing regulations include California, Florida, Texas, and others where private investigation laws apply.

Ringless voicemail technology allows users to leave voicemail messages without causing the recipient's phone to ring. While this technology is widely used in sales and marketing, its regulatory status continues to evolve. US Foreclosure Recovery Inc. maintains conservative compliance standards for RVM usage and monitors ongoing legal developments.

FCC Guidance and TCPA Application

The Federal Communications Commission (FCC) has not issued definitive guidance on whether ringless voicemail constitutes a "call" under the Telephone Consumer Protection Act. In the absence of clear federal rules, we apply TCPA standards to RVM as a best practice, requiring:

• Prior express consent before leaving RVM messages on wireless numbers
• Compliance with DNC registry requirements
• Clear identification of caller and contact information in every message
• Opt-out instructions in every voicemail
• Respect for reasonable hours (same as live calls: 8 AM - 9 PM local time)

State-Specific RVM Regulations

Several states have enacted or proposed specific regulations governing ringless voicemail. We track these state laws and restrict RVM usage in states with explicit prohibitions or requirements:

• Florida: Proposed regulations treating RVM as equivalent to calls for TCPA purposes
• Maryland: Telephone solicitation laws may apply to RVM
• Oregon: Specific consent requirements for automated messages
• Arizona: Consumer protection laws potentially applicable to RVM

Our platform includes state-by-state guidance and may restrict RVM functionality in jurisdictions with unclear or restrictive legal frameworks.

RVM Content Requirements

All ringless voicemail messages delivered through our platform must include:

• Clear identification of the caller or organization
• Specific purpose of the message (surplus fund recovery opportunity)
• Callback number prominently stated
• Instructions for opting out of future voicemail messages
• Truthful and non-deceptive content

Messages that misrepresent the nature of surplus funds, create false urgency, or use deceptive tactics are strictly prohibited and will result in account suspension.

Opt-Out Management

Recipients of ringless voicemail messages must be provided with a simple and effective means to opt out of future messages. Our platform automatically:

• Tracks opt-out requests received via phone or email
• Suppresses numbers that opt out from all future RVM campaigns
• Honors opt-out requests within 24 hours or less
• Maintains permanent records of opt-out requests

Frequency Limitations

To prevent abuse of RVM technology and maintain professional standards, our platform limits the frequency of ringless voicemail messages to the same number. Default settings restrict RVM drops to no more than one per week per number, though users may configure more conservative limits if desired.

US Foreclosure Recovery Inc. maintains zero tolerance for fraudulent activity on our platform. We implement comprehensive measures to prevent fraud, protect property owners from deceptive practices, and ensure that all users conduct business with integrity and transparency.

Prohibited Fraudulent Activities

The following activities are strictly prohibited and will result in immediate account termination and potential legal action:

• Misrepresenting affiliation with government agencies, courts, or law enforcement
• Falsely claiming to be attorneys or legal professionals without proper credentials
• Creating false urgency or threatening consequences that do not exist
• Misrepresenting the amount of surplus funds available
• Charging excessive fees or hiding fee structures
• Using forged or falsified documents
• Impersonating property owners or other parties
• Engaging in bait-and-switch tactics regarding services or fees

User Verification & Screening

All users must complete a verification process before gaining full access to our platform. This process includes:

• Identity verification through government-issued ID
• Business verification for entity accounts
• Background screening for fraud indicators
• Review of business practices and compliance history
• Agreement to comply with platform terms and applicable laws

Monitoring & Detection Systems

We employ automated and manual monitoring systems to detect potentially fraudulent activity:

• Pattern analysis to identify suspicious communication practices
• Review of complaint patterns and negative feedback
• Monitoring of fee structures for compliance with state limits
• Random audits of user communications and documentation
• Analysis of success rates and claim patterns

Transparency Requirements

All users must maintain complete transparency with property owners regarding:

• Their role as independent recovery specialists (not government officials)
• The exact fee or percentage they will charge
• Alternative options available to property owners (such as self-filing)
• Estimated timeline for recovery
• Any risks or potential obstacles to successful recovery

Users must provide written agreements that clearly outline all terms and conditions before collecting any fees or obtaining claim assignments.

Consumer Education

We provide educational resources to help property owners recognize legitimate surplus recovery services and avoid fraudulent schemes. Our public-facing materials explain:

• How the foreclosure surplus process works
• What information legitimate recovery specialists should provide
• Red flags indicating potential fraud
• How to verify surplus fund availability independently
• Where to report suspected fraudulent activity

Enforcement Actions

When fraudulent activity is detected or reported, we take swift action including:

• Immediate suspension of accounts under investigation
• Permanent termination for confirmed fraudulent conduct
• Reporting to appropriate law enforcement agencies
• Notification to affected property owners
• Cooperation with regulatory investigations
• Publication of warnings about identified fraudulent operators

Comprehensive record keeping is fundamental to compliance and protection for both our company and our users. US Foreclosure Recovery Inc. maintains detailed records of all platform activities and requires users to maintain proper documentation of their surplus recovery operations.

Platform-Level Record Keeping

Our systems automatically capture and maintain records of:

• All user account registrations and verification activities
• Lead data access patterns and download history
• Communication attempts (calls, voicemails, emails) with timestamps
• Consent records and opt-out requests
• DNC scrubbing activities and results
• Skip tracing requests and permissible purpose certifications
• User complaints and resolution actions
• Compliance violations and enforcement actions
• System access logs and security events

User Documentation Requirements

Platform users must maintain detailed records of their surplus recovery activities, including:

• Initial contact attempts and property owner responses
• Written agreements or contracts with property owners
• Proof of service or delivery for required notifications
• Documentation of surplus fund verification with counties
• Claim filing documentation and court submissions
• Fee calculations and payment receipts
• Any correspondence with government agencies
• Records of disputes or complaints and their resolution

Retention Periods

Different types of records must be retained for specific periods to meet legal and regulatory requirements:

Audit Trail Integrity

All system logs and audit trails are protected against tampering through:

• Write-once storage for critical compliance records
• Cryptographic hashing to detect unauthorized modifications
• Separate storage of audit logs from production systems
• Restricted access to audit data limited to compliance personnel
• Regular backup of all compliance records to secure off-site storage

Third-Party Audits

US Foreclosure Recovery Inc. undergoes regular third-party compliance audits to verify our record keeping practices and overall regulatory adherence. These audits include:

• Annual TCPA compliance reviews
• Quarterly data security assessments
• Semi-annual DNC scrubbing procedure verification
• Random sampling of user communications for compliance

Record Retrieval & Production

In the event of regulatory inquiries, litigation, or subpoenas, we maintain the capability to quickly retrieve and produce relevant records. Our document management systems support rapid searching, filtering, and export of compliance documentation in standard formats accepted by courts and regulatory agencies.

All users of the US Foreclosure Recovery platform are independent business operators responsible for their own compliance with applicable laws and regulations. While we provide tools and guidance to facilitate compliance, users bear ultimate responsibility for the legality of their operations.

Pre-Registration Requirements

Before gaining access to foreclosure lead data, users must:

• Complete identity verification process
• Provide business registration information (if operating as entity)
• Certify understanding of TCPA, FDCPA, and DNC requirements
• Acknowledge state-specific regulations applicable to their operations
• Agree to platform Terms of Service and Acceptable Use Policy
• Complete mandatory compliance training modules

Ongoing Compliance Obligations

Throughout their use of the platform, users must:

• Maintain all required business licenses and registrations
• Obtain and document proper consent before making calls or sending messages
• Comply with all DNC registry requirements
• Respect time-of-day restrictions for communications
• Honor opt-out requests immediately
• Maintain accurate caller ID and contact information
• Charge only lawful fees within state-mandated limits
• Provide truthful and non-deceptive information to property owners
• Maintain required documentation and records
• Report any compliance incidents or violations

Communication Standards

Users must adhere to professional communication standards:

• Clearly identify themselves and their business
• Accurately explain the surplus fund recovery process
• Disclose their role as independent recovery specialists (not government agents)
• Provide clear information about fees and services
• Avoid high-pressure tactics or false urgency
• Treat property owners with respect and professionalism
• Provide accurate information about timelines and processes

State Licensing Verification

Users operating in states with specific licensing requirements must provide proof of:

• Current business license or registration
• Private investigator license (if required for skip tracing)
• Collection agency license (in applicable states)
• Professional liability insurance (recommended minimum: $1M)
• Any other state-specific credentials

Users must update license information promptly when renewals occur or when expanding operations to new states.

Consequences of Non-Compliance

Failure to maintain compliance with platform requirements or applicable laws may result in:

• Warning notices and corrective action requirements
• Temporary suspension of account access
• Permanent account termination
• Reporting to regulatory authorities
• Loss of access to lead data and platform services
• Potential legal action for damages caused by violations

US Foreclosure Recovery Inc. is committed to maintaining the integrity of our platform and the foreclosure surplus recovery industry. We encourage both users and property owners to report suspected violations of our policies or applicable laws.

How to Report Violations

Compliance violations can be reported through multiple channels:

• Email: compliance@usforeclosurerecovery.com
• Support Portal: Submit through your account dashboard under "Report an Issue"
• Phone: Compliance Hotline available during business hours
• Mail: US Foreclosure Recovery Inc., Compliance Department, [Address]

What to Include in Reports

When reporting a potential violation, please provide as much detail as possible:

• Name or username of the party engaging in potential violations
• Date and time of the incident or communication
• Detailed description of the violation
• Copies of relevant communications (emails, voicemails, texts)
• Phone numbers or contact information involved
• Any documentation supporting the complaint
• Your contact information for follow-up (if you wish to be contacted)

Types of Violations to Report

We are particularly interested in reports concerning:

• Harassing or excessive contact attempts
• False or misleading representations
• Impersonation of government officials
• Failure to honor opt-out requests
• Calls to numbers on Do Not Call registries
• Calls outside permitted hours (8 AM - 9 PM local time)
• Excessive or unlawful fees
• Fraudulent or deceptive practices
• Misuse of personal information
• Operating without required licenses

Investigation Process

Upon receiving a violation report, our compliance team will:

1. Acknowledge receipt of the report within 2 business days
2. Conduct preliminary review to assess severity
3. Gather additional information from system logs and records
4. Contact the accused party for their account of events
5. Review all evidence and documentation
6. Make determination regarding violation
7. Implement appropriate enforcement actions
8. Notify reporter of outcome (if contact information provided)

Confidentiality & Protection

We treat all violation reports with appropriate confidentiality. Reporters' identities are protected to the extent possible, though disclosure may be necessary in certain legal proceedings. Users who report violations in good faith will not face retaliation or adverse action from our platform.

External Reporting Options

In addition to reporting violations to our compliance team, property owners and users may also file complaints with relevant regulatory authorities:

• Federal Trade Commission (FTC): reportfraud.ftc.gov
• Federal Communications Commission (FCC): For TCPA violations
• Consumer Financial Protection Bureau (CFPB): For financial services complaints
• State Attorney General: For state-specific violations
• State Licensing Boards: For professional misconduct

The regulatory landscape governing foreclosure surplus recovery, telecommunications, and data privacy is constantly evolving. US Foreclosure Recovery Inc. maintains a proactive approach to monitoring legal developments and updating our platform and user education accordingly.

Regulatory Monitoring

Our compliance team continuously monitors:

• Federal Communications Commission (FCC) rulemaking and orders
• State legislation affecting surplus fund recovery
• Court decisions interpreting TCPA, FDCPA, and related laws
• Changes to state Do Not Call registries and regulations
• Data privacy legislation at state and federal levels
• Industry best practices and compliance guidance

Platform Updates

When regulatory changes affect platform operations, we implement necessary updates including:

• Software modifications to enforce new requirements
• Updated state-specific fee calculators and restrictions
• Enhanced DNC scrubbing procedures
• Revised consent capture mechanisms
• New compliance warnings and user notifications
• Updated Terms of Service and policy documents

User Notifications

Users are notified of important compliance updates through:

• Email alerts for significant regulatory changes
• In-platform notifications upon login
• Updated compliance documentation in the knowledge base
• Mandatory review of changes before accessing certain features
• Quarterly compliance newsletters

Required Training Modules

All new users must complete mandatory compliance training covering:

Continuing Education

Beyond initial training, users are required to participate in ongoing education:

• Annual compliance refresher courses
• Training on significant regulatory changes
• State-specific updates when entering new jurisdictions
• Optional advanced courses on specialized topics
• Monthly compliance webinars and Q&A sessions

Compliance Resources

We provide comprehensive resources to support user compliance efforts:

• State-by-state compliance guides
• Template agreements and disclosure documents
• Sample scripts for compliant communications
• Compliance checklists for common scenarios
• FAQ database addressing common compliance questions
• Links to relevant statutes and regulations
• Contact information for compliance support

Testing & Certification

Users must pass compliance assessments to demonstrate understanding:

• Initial certification exam before platform access
• Annual recertification requirements
• Scenario-based assessments testing practical application
• Minimum passing score of 80% on all compliance tests